We had a great experience at Prime Stones! The staff and service was incredible and patient with us. We had a nightmare situation with our contractor and our project took nearly three years to complete. Santiago, our sales rep was awesome and must have met with us over a dozen times as we decided which stone to purchase. we will be using them again for our upcoming bathroom remodels.
Santiago at Primestones is the kind of partner every designer hopes to work with. He recently went above and beyond to help us resolve an issue for a client—something that wasn’t even their fault—and he showed up with professionalism, urgency, and a can-do attitude. In a world where passing the buck is far too common, Santiago took ownership and delivered. We’re so grateful for his support and will continue to choose Primestones because of team members like him.
Primestones is our go-to source for luxury stone in Palm Beach Country. Their showroom is stunning, with a premier selections that always inspires our designs. The team is knowledgably, responsive, and a joy to work with - from initial selections to final installation. They collaborate seamlessly with our trades and project teams, helping everything run smoothly. Their customer service goes above and beyond (Thank you Alla & Santiago), which is why they're one of our most trusted partners! Jim Dove Jim Dove Design Studio West Palm Beach, FL