We had a great experience at Prime Stones! The staff and service was incredible and patient with us. We had a nightmare situation with our contractor and our project took nearly three years to complete. Santiago, our sales rep was awesome and must have met with us over a dozen times as we decided which stone to purchase. we will be using them again for our upcoming bathroom remodels.
Santiago at Primestones is the kind of partner every designer hopes to work with. He recently went above and beyond to help us resolve an issue for a client—something that wasn’t even their fault—and he showed up with professionalism, urgency, and a can-do attitude. In a world where passing the buck is far too common, Santiago took ownership and delivered. We’re so grateful for his support and will continue to choose Primestones because of team members like him.
Our salesperson Ramone was extremely knowledgeable and patient with our process of deciding which pattern and slab to choose. He gave us time to look and decide which made us feel comfortable with our decision. Prime Stones has a big selection to chose from and everyone was pleasant. You cannot go wrong with Prime Stones.